Frequently asked questions
How much does home care cost?
Rates depend on the type and amount of care. We'll give you a clear hourly rate during your free consultation, with no hidden fees. [TODO: add a starting rate once pricing is set]
How do we get started?
Call us or send a request. We'll set up a free consultation to understand your loved one's needs, then build a care plan and introduce your caregiver.
How are your caregivers screened?
Every caregiver provides a police information check with a vulnerable sector search, current first aid and CPR, and references before working with clients.
Is there a minimum number of hours?
[TODO: e.g. a minimum visit of 2 or 3 hours]
Will we have the same caregiver each time?
We do our best to keep a consistent caregiver or small team with each client, so care feels familiar.
Do you work with Alberta Health Services or insurance?
[TODO: answer once you know. Many private agencies are private-pay, and some clients use Veterans Affairs or private insurance benefits.]
Let's talk about your family's needs.
A free, no-pressure consultation. We'll listen first.